A majority of our media items are previously owned. In almost all cases there is going to be some wear or evidence of use. This wear can include nicks scrapes, scratches, damage to the cover, case and or light scratches to the media. That being said we fully guarantee every item we sell to play as expected. If you experience playback issues please let us know. In addition codes for activation and / or digital copies may have been previously used or not available for our previously owned listings. Please review the eBay condition as well as all the photos before making a purchase decision. If you have any questions, please do not hesitate to contact us. We promise to do our best to provide photographs of the actual item being sold and provide an accurate condition of the item. We appreciate your business and hope that you fully enjoy your purchase.